Services

Operations consulting for independent F&B

Fixed price consulting for independent restaurants, bars, hotels and private clubs, from an operator with twenty years running multi outlet food and beverage. Find where your operation is losing money, with the math shown.

Fixed price consulting

Find where your food and beverage operation is losing money, with the math shown.

Most operations do not have a sales problem. They have a visibility problem and a consistency problem, and the two feed each other.

Prime cost creeps a point at a time. Nothing on any single shift looks wrong, and the statement that would show it lands four weeks after the month you could still have changed. By then you are reading history instead of steering.

Underneath that, standards hold on the nights you are in the building. When the systems live in your head and in your best manager's head, the operation is one resignation away from chaos. That is not a discipline problem. It is a systems problem, and it is fixable in weeks rather than years.

How the work is bought

  • Fixed price, fixed scope. You get the number and the scope in writing before the work starts. It does not move because the work took longer than expected.
  • No hourly billing. You are not paying for time in a room.
  • No open ended retainers. Every engagement has a defined end and a defined deliverable.
  • No surprise invoices. Anything outside the agreed scope is quoted and approved in writing first.

The four engagements

Tiers are set by the size of the operation, not the depth of the work. The work is the same in every tier, and outlet count, staff and SKU volume change the hours.

TierWho it fits
Tier 1, Single OutletOne restaurant or bar, under roughly $2M annual revenue
Tier 2, Multi OutletTwo to four outlets, or $2M to $6M annual revenue
Tier 3, Club or ResortPrivate club, resort, or five or more outlets, including banquet and member dining

An operation that falls between tiers goes to the lower tier.

EngagementWhat you getTimelineTier 1Tier 2Tier 3
A. Operations Audit (the way in)Two to four days on site, a 15 to 25 page findings report organized by dollar impact, a prioritized fix list (this week, this quarter, structural), a quantified leak estimate with the math shown, and a 90 minute presentation to ownership2 weeks$3,000$5,000$7,500
B. Beverage Program RebuildCounted and valued bar inventory, vendor bid comparison, costed cocktail menu with target margins, pour cost control, par sheet and variance workbooks, bar SOPs, two on site trainings, 30 day check in4 to 6 weeks$5,500$8,500$12,500
C. Operating Systems InstallSOP library written to your operation, training manuals with certification tracking, labor and scheduling model, order guides and receiving controls, weekly P&L package, manager onboarding playbook, four on site training days, 60 and 90 day reviews90 days$9,500$15,000$22,000
D. Fractional F&B DirectorDirector level leadership part time: weekly P&L and prime cost review with written commentary, management team coaching, vendor negotiation, menu cycles, hiring support, a monthly operating review and rolling 90 day plan. Three month minimum, then month to monthMonthlyNot offered$6,500 per month (40 hours)$9,500 per month (60 hours)

Add ons

ServicePrice
Menu engineering only, food or beverage$2,500 per menu
Single training day on site$1,500
Manager search and hiring support$4,000 per hire, or 18% of first year base
New outlet or concept opening support$15,000 (four weeks before opening through two weeks after)
Follow up audit, six months after an engagement50% of the original audit fee

A 50% deposit is due on signature for engagements over $5,000, with the balance on delivery. Engagement C is paid 50% on signature, 25% at day 45 and 25% on final delivery. Travel within the Charleston and Savannah corridor is included. Outside it, travel and lodging are billed at cost. You own every deliverable outright at final payment.

The Audit Credit

The audit fee is earned when the findings are delivered. Every audit comes with the full report, the prioritized fix list and the 90 minute ownership presentation, so you always leave with something you can act on. What the audit finds then decides how much of the fee comes back to you as credit toward your next step: documented recoverable savings of three times the fee or more per year earn a 100% credit, one to three times the fee earn 50%, and anything under the fee earns 25% plus a 60 minute follow up call at no charge to walk through what to do next. Savings count only when they are documented with supporting calculations in the report.

On a Tier 1 audit at $3,000, finding $9,000 a year earns the full $3,000 credit. Finding $4,500 a year earns $1,500.

The credit applies toward Engagement B or C if you book within 30 days of the findings presentation. It is a credit toward future work, not a cash refund, and engagements B, C and D do not carry one.

See the method before you hire it

Every engagement runs on systems we publish for free. Read the guide, run the calculator on your own numbers, and you will know before the first call whether the gap is worth fixing.

Running events or a club? Start with private events and catering pricing. Every term is defined in the glossary.

About Rob

Rob Bruni, founder of OpsEdge Hospitality, has spent twenty years running multi outlet food and beverage at director level across restaurants, bars, hotels, resorts and private clubs. He has run up to 11 outlets at one property, led teams of about 100, and served as general manager of a three hotel group and of a 400 seat brewery restaurant. At a luxury resort property he grew the team from five people to more than sixty and total food and beverage revenue from roughly $200,000 to $3 million. He holds the Cornell General Managers Program certificate and WSET Level 1 wine certification, and is a U.S. Army veteran. OpsEdge Hospitality LLC is a Texas limited liability company.

We work with operators who know something is leaking but do not have the time, or the outside eye, to find it.

Not in the Lowcountry, or not ready for on-site work?

The Remote Prime Cost Review ($495) looks at four weeks of your numbers and shows you the three biggest leaks in dollars, with a 60-minute call. Monthly Prime Cost Coaching is $595. Both are fully remote.

See the Prime Cost System

How to start

Tell us about your operation and we will tell you which engagement fits, or whether you need one at all. Email rob@opsedgehospitality.com with the answers to the questions below. We do not quote on the first email.

  1. How many outlets do you run, and what does each do in annual revenue?
  2. What is your current prime cost, and what do you want it to be?
  3. Who is running the operation day to day right now?
  4. What specifically is going wrong?
  5. Have you brought in outside help before, and how did it go?
  6. What is your timeline, and who signs off on the spend?
Email Rob

Confidentiality: all financial and operational information is treated as confidential, and an NDA is available on request.

Custom template builds

Need a tool that does not exist yet, like a multi location dashboard, franchise reporting or a costing system for your exact menu? We build custom Excel and Google Sheets systems from scratch. Send the project through the form or the chat and you will get a quote within 1 business day.

Who this is for

Independent restaurants, bars, hotels and private clubs, from a single outlet to a multi outlet group or resort. Big enough that a 2 point margin swing matters, and busy enough that nobody has the time to build these systems in house.

FAQ: working together

What operators ask before booking.

How do I access my files?

Buy on Etsy. Download instantly. No signup.

Which payments are accepted?

Pay with credit card, PayPal, Apple Pay, or Google Pay.

How can I get support?

Use the chat bubble or email hello@opsedgehospitality.com. Replies within 1 business day.

Are refunds available?

Because these are instant digital downloads, sales are final on Etsy. But if a file has a problem, contact us and we'll make it right.

Is this a one-time purchase?

Yes. One-time digital download. No recurring fees.

What comes with my purchase?

Includes Excel file, usage guide, and setup steps.

Do you need to visit my restaurant?

Yes for the Operations Audit and the on site engagements. The audit is two to four days in the building, and travel within the Charleston and Savannah corridor is included. Custom template builds and the Etsy tools are done remotely.

What if you don't find anything?

You still get the full findings report, the prioritized fix list and the ownership presentation. The audit fee then credits toward your next engagement on a sliding scale based on documented savings: 100% at three times the fee or more, 50% from one to three times, and 25% below that, plus a free 60 minute follow up call.

How do I book and pay?

Email us about your operation (outlets, annual revenue, prime cost and what is going wrong). We will tell you which engagement fits and send a written scope and price before any work starts. A 50% deposit is due on signature for engagements over $5,000.

Still have questions? Contact us.

The toolkit behind every engagement

The same spreadsheets and playbooks sold on Etsy power every consulting project, proven in real restaurants, bars, and clubs.

79 tools, built in real operations

The same Excel and Google Sheets files we install on site: P&L, inventory, recipe costing, scheduling and the manager log.

Restaurant P&L Statement and Prime Cost Dashboard template
Bar Program Command Center

A full bar program in one file

Inventory, pour cost, pars and the daily bar routine, ready for your products and prices.

The New Restaurant Manager's First 90 Days playbook and toolkit

A plan for the first 90 days

The playbook we hand new managers: audit the operation, win early, and own the P&L by day 90.

Yours to keep after we leave

Every engagement ends with the working files in your hands, set up with your numbers, and your team trained on them.

Menu Engineering Matrix and Sales Mix Analyzer template